What is front office receptionist? What is front office executive job description or duties of front office receptionist? What is front office receptionist salary?
You must know What is front office receptionist? What is front office executive job description or duties of front office receptionist? What is front office receptionist salary? If you are a fresher or experience and looking for a career in front role of the organization as front office receptionist/ guest relations/ service desk/ admin & facilities. Here are the details related to the jobs you need to know before you apply for one.
- What is front office receptionist?
- What is front office executive job description or duties of front office receptionist?
- What skills for front desk receptionist or front office receptionist skills required?
- What is salary for front office executive or front office receptionist salary in India?
- What are front office receptionist interview questions asked?
- Where cab i get resume for front office executive or resume for front desk receptionist?
- Where can i find front office executive vacancy or front office executive jobs near me?
What is front office receptionist?
A Front Office Receptionist or as also know as - Front Desk, Guest Relations, Support Desk, Receptionist etc, are the one who front face the customer, guest and visitors in office premises. They play various support role and help customer, guest and visitors on behalf of the company/ organization.
What is front office executive job description or duties of front office receptionist?
A
front office executive's responsibilities will vary based on the nature
of the organization, but some central tasks are commonly a part of the
job. Our analysis of listings reveals the following as duties usually
expected of a front office executive:
Welcome Customers - Front
office executives greet everyone who enters. This action sets up a
positive interaction that reflects well on the employer.
Provide Service - Known
for their helpfulness and knowledge of the facility, front office
executives direct people where to go. At a hotel, for example, this
could involve checking people into the computer system, explaining
particulars about the room and amenities, answering questions about food
service or local transportation, and calling for assistance with
luggage.
Answer Phones - In addition to serving
on-site guests, front office executives take care of incoming calls.
They provide basic information, such as hours of operation or directions
to the place, and direct other inquiries to the appropriate staff
member.
Help with Security - Because they are
positioned in the area where people arrive and leave, front office
executives are well-stationed to be "eyes and ears" at the facility.
They keep tabs on who is coming and going and report anything
suspicious. To aid with safety, front desk executives may be in charge
of things such as issuing badges, checking IDs, signing guests in and
out, and unlocking the bathroom.
General Office Upkeep - Front
office executives may be called upon to perform routine clerical and
administrative jobs, such as sorting mail, filing, entering data, and
signing for packages.
Collecting Payment - At
places such as hotels, front office execs may total bills for guests and
process payment by running a credit card or verifying a check.
Promoting the Brand - As
one of the company's main ambassadors, front office executives try to
build excitement and convey information. At a college admissions office,
for instance, they may pass out welcome folders to students and their
parents to look at while they wait for an interview. A front office
executive at a resort may ask patrons if they are familiar with the
organization's reward program and explain how it operates. Before guests
leave, front office execs may hand them cards to rate satisfaction or
insist they take a complimentary company-logo pen etc.
Others - Performing tasks and advised and directed by reporting authorities.
What skills for front desk receptionist or front office receptionist skills required?
Communication - Should have good written and verbal communication skill.
Interpersonal skills – patience, listening, and communicating are all people skills a front office executive must tap into while assisting guests and should be hard working, honest & punctual.
Customer-centric – making the needs of patrons the top priority and working to make their interaction with your company pleasant
Multitasking – handling phones, dealing with visitors, and responding to staff requests requires the ability to juggle a variety of things at the same time
Attention to detail – being able to follow procedures in the way the employer wants keeps the visitor experience consistent and in line with the company's image
Discretion – privy to personal or sensitive information, especially in healthcare settings, front office execs need to be trustworthy and respect confidentiality
Technical knowledge - Should have fair knowledge of working on computer, excel & PPT etc.
What is front office receptionist uniform?
What is salary for front office executive or front office receptionist salary in India?
average salary for front desk receptionist |
What are front office receptionist interview questions asked?
- Tell me about your previous work experience as a receptionist.
- What were your primary responsibilities?
- Do you enjoy interacting with the public?
- How many people on average did you interact with on a daily basis?
- How did you add value to your role as receptionist?
- What type of security protocol did you follow?
- What type of telecommunication systems are you familiar with using?
- Tell me about your computer skills.
- What additional responsibilities did you take on as receptionist?
- What have you done at your present/last company to increase revenues, reduce costs or save time?
- What do you know about this company and our services?
- What makes you a great fit for this position?
- What type of schedule are you looking to work?
- Would you be available to work extra hours if needed?
Where cab i get resume for front office executive or resume for front desk receptionist?
Where can i find front office executive vacancy or front office executive jobs near me?
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