What is front office receptionist? What is front office executive job description or duties of front office receptionist? What is front office receptionist salary?

 

You must know What is front office receptionist? What is front office executive job description or duties of front office receptionist? What is front office receptionist salary? If you are a fresher or experience and looking for a career in front role of the organization as front office receptionist/ guest relations/ service desk/ admin & facilities. Here are the details related to the jobs you need to know before you apply for one. 

 

 

What is front office receptionist?

A Front Office Receptionist or as also know as - Front Desk, Guest Relations, Support Desk, Receptionist etc, are the one who front face the customer, guest and visitors in office premises. They play various support role and help customer, guest and visitors on behalf of the company/ organization.

 

What is front office executive job description or duties of front office receptionist?

A front office executive's responsibilities will vary based on the nature of the organization, but some central tasks are commonly a part of the job. Our analysis of listings reveals the following as duties usually expected of a front office executive:

Welcome Customers - Front office executives greet everyone who enters. This action sets up a positive interaction that reflects well on the employer.

Provide Service - Known for their helpfulness and knowledge of the facility, front office executives direct people where to go. At a hotel, for example, this could involve checking people into the computer system, explaining particulars about the room and amenities, answering questions about food service or local transportation, and calling for assistance with luggage.

Answer Phones - In addition to serving on-site guests, front office executives take care of incoming calls. They provide basic information, such as hours of operation or directions to the place, and direct other inquiries to the appropriate staff member.

Help with Security - Because they are positioned in the area where people arrive and leave, front office executives are well-stationed to be "eyes and ears" at the facility. They keep tabs on who is coming and going and report anything suspicious. To aid with safety, front desk executives may be in charge of things such as issuing badges, checking IDs, signing guests in and out, and unlocking the bathroom.

General Office Upkeep - Front office executives may be called upon to perform routine clerical and administrative jobs, such as sorting mail, filing, entering data, and signing for packages.

Collecting Payment - At places such as hotels, front office execs may total bills for guests and process payment by running a credit card or verifying a check.

Promoting the Brand - As one of the company's main ambassadors, front office executives try to build excitement and convey information. At a college admissions office, for instance, they may pass out welcome folders to students and their parents to look at while they wait for an interview. A front office executive at a resort may ask patrons if they are familiar with the organization's reward program and explain how it operates. Before guests leave, front office execs may hand them cards to rate satisfaction or insist they take a complimentary company-logo pen etc.

Others - Performing tasks and advised and directed by reporting authorities.

 

What skills for front desk receptionist or front office receptionist skills required?

Because the nature of their position involves so much contact with the public, front office executives need to be good representatives of their organization. They must possess a friendly and upbeat demeanor, dress professionally, and act courteously. Other attributes include:

Communication - Should have good written and verbal communication skill.

Interpersonal skills – patience, listening, and communicating are all people skills a front office executive must tap into while assisting guests and should be hard working, honest & punctual.

Customer-centric – making the needs of patrons the top priority and working to make their interaction with your company pleasant

Multitasking – handling phones, dealing with visitors, and responding to staff requests requires the ability to juggle a variety of things at the same time

Attention to detail – being able to follow procedures in the way the employer wants keeps the visitor experience consistent and in line with the company's image

Discretion – privy to personal or sensitive information, especially in healthcare settings, front office execs need to be trustworthy and respect confidentiality

Technical knowledge - Should have fair knowledge of working on computer, excel & PPT etc.

What is front office receptionist uniform?

A front office receptionist or guest service executive generally wears saari (for female) and formal dresses and blazers (for male and female both).
 

What is salary for front office executive or front office receptionist salary in India?

average salary for front desk receptionist
 
Average front office receptionist salary

The salary for front office jobs or receptionist in India varies based on experience, industry and amount of jobs role, however the average salary is between INR 2.0-3.0L Annually.
 

What are front office receptionist interview questions asked?

The basic interview question for a front office receptions jobs are-
  • Tell me about your previous work experience as a receptionist. 
  • What were your primary responsibilities? 
  • Do you enjoy interacting with the public? 
  • How many people on average did you interact with on a daily basis? 
  • How did you add value to your role as receptionist? 
  • What type of security protocol did you follow? 
  • What type of telecommunication systems are you familiar with using? 
  • Tell me about your computer skills. 
  • What additional responsibilities did you take on as receptionist? 
  • What have you done at your present/last company to increase revenues, reduce costs or save time? 
  • What do you know about this company and our services? 
  • What makes you a great fit for this position? 
  • What type of schedule are you looking to work? 
  • Would you be available to work extra hours if needed?
 

Where cab i get resume for front office executive or resume for front desk receptionist?

Here are the best option to create your front office receptionist resume absolutely free - Free Resume Rreator: ResumeCoach

Where can i find front office executive vacancy or front office executive jobs near me?

You just need to subscribe FronOfficeJobNews and you ll be immediately updated as soon as there is new job opening for front office receptionist jobs near you or of your choice.
 
To find more jobs "Click Here"


Disclaimer:
"Front Office Job News" or anyone on it's behalf are not authorized to collect any payment for providing job neither there are any charges applicable to job seekers for job reference by Front Office Job News. The information provided here is free to use. Job seekers are advised to refrain from paying any money to get a job. Front Office Job News doesn't guarantee any job to any individuals. Applying for job is completely individuals choice and selection is purely based on individuals performance with employers."

Post a Comment